Jupiter Hotel Group & Quicktext: redefining hospitality through innovation

At Jupiter Hotel Group, we are proud to introduce Velma, our cutting-edge AI virtual assistant, available to guests 24/7—before, during, and after their stay.

We chose Velma because she’s the #1 AI solution for hotels, operating in 76 countries worldwide. Here's why Velma is transforming our guest experience:

  • Conversational expertise: Velma is trained to answer a vast array of questions—often more than what’s on our website.
  • Multilingual support: Velma breaks down language barriers by conversing in Portuguese, English, French and Spanish, ensuring seamless communication for all guests.
  • Instant service: From booking promotions to requesting extra towels, Velma delivers quick responses directly to your smartphone—no waiting required.
  • Privacy first: Velma is designed with a focus on guest privacy and security, ensuring your information is always safe.

Best of all, Velma allows our team to focus 100% on delivering the exceptional service you expect from us.

As part of Quicktext, the hospitality industry’s leading innovator, Velma continuously learns and evolves. By analyzing data and feedback, she adapts to better meet your needs, ensuring the guest experience improves with every interaction.

Working alongside our dedicated staff, Velma takes care of routine inquiries, leaving our team free to focus on what matters most—providing outstanding service.

Next time you stay with us, say hello to Velma and let her help elevate your experience.

Welcome to the future of hospitality. Welcome to Jupiter Hotel Group!

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